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cummins PSBU CASE STUDY

From Strategy to Celebration: Powering Change from the Inside Out

Deliverables

  • Employee engagement and culture program
  • Messaging and visual identity
  • Video, photography, and toolkits
  • Sustained internal communications platform

Long story short

Cummins Power Systems Business Unit (PSBU) was in the midst of a multiyear global transformation driven by a new business strategy and heightened expectations for operational effectiveness. Luxid partnered with PSBU to turn strategy into action, and action into pride. Through two connected internal campaigns, we first ignited culture change and then sustained it by celebrating the people behind it, creating lasting momentum, clarity, and belief across the organization.

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Context

About Cummins Power Systems Business Unit

Cummins PSBU is a business unit within Cummins Inc., a global leader in power solutions. PSBU designs, manufactures, and services power generation equipment and highhorsepower engines. Its solutions support critical industries including construction, mining, oil and gas, marine, rail, telecommunications, agriculture, and data centers, powering essential infrastructure around the world.

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Challenge

PSBU was navigating a sweeping, global transformation under a new business strategy — one that demanded meaningful changes in how employees thought, collaborated, prioritized, and made decisions. Leadership understood that traditional topdown communications would not create the behavior change or ownership required to succeed.

As Cummins advanced its transformation, employees were seeking a stronger connection between the broader strategy and their individual roles. The organization recognized an opportunity to bring greater clarity, alignment, and momentum to ensure the strategy translated into lasting impact across the business. PSBU needed a way to make the strategy human, accessible, and actionable, and then find a way to maintain momentum once early progress was achieved.

Solution

Luxid helped PSBU design a connected, multiphase internal engagement journey grounded in honesty, participation, and ownership.

The first phase — Powered X Purpose, Empowered X You — was created to ignite a culture of change. Drawing from input gathered from more than 7,000 employees worldwide through focus groups, interviews, road shows, and organizational health surveys, the campaign addressed real barriers to effectiveness headon. Messaging emphasized clarity, prioritization, accountability, and empowered decisionmaking, pairing corporate strategy with clear expectations for how work needed to change.

A cohesive messaging and style guide anchored the program, ensuring consistency across global launch events, leadership webinars, discussion guides, reflection tools, videos, signage, and intranet experiences. Two global employee photo shoots reinforced authenticity by putting real people at the heart of the transformation story.

Once the strategy took hold and momentum was built, PSBU shifted into its next chapter: P.S. Be You. Designed as a sustained celebration rather than a onetime thankyou, the campaign honored the collective effort behind the threeyear transformation while uniting employees around the future vision of the business. Personalized storytelling, employeegenerated content, global town halls, building signage, SharePoint features, and a roadmap toward an inperson road show reinforced a simple truth: the future of PSBU is powered by its people.

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Results

Powered X Purpose delivered immediate and measurable engagement gains, including a 12% increase in unique internal communication open rates, a 28% lift in webinar attendance compared to historical town halls, and a 41% improvement in employee sentiment measured through webinar exit polls.

Building on that success, P.S. Be You continued to outperform internal benchmarks across every major channel. Average email open rates exceeded Power Systems and global Cummins norms, SharePoint content engagement increased by more than 50%, and town hall viewership rose by over 50% compared to prior years. More importantly, the campaign sparked authentic participation and storytelling, turning a complex transformation into a shared, human experience employees understood, believed in, and were proud to celebrate.

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